SASDATA.co.uk

All of our service offerings are geared toward helping you get the most out of your database systems, but utilising our call centre can build your brand while we cleans your database.

We can operate and staff our call centre to meet your requirements, whether you want a rapid one-off campaign, cleansing on a yearly rotation, or an overflow reception. We employ trained and committed staff experienced in carrying out telemarketing and data cleansing, particularly for the Public Sector, with a calling capacity in excess of 3,500 OSSIT8.2 type calls per day.

Contact us if you would like to discuss your requirements.

How often do you keep in contact with your clients? How many royal mail returns do you receive when you send out a mail shot?

Having SASDATA.co.uk cleanse your database through tele-research will greatly reduce the number of returns that you receive thus making your mail shot more effective. Specific call scripts and call sheets are designed to ascertain the information required by our customers and before the project calling starts the call scripts and sheets are reviewed by the client, and altered if necessary.

Where a record has proven to have an unobtainable telephone number, but is less than a year old, we undertake DBR (Additional Desk Based Research) to try to ascertain a new number.

Standard Industrial Classification (SIC) codes are a recognised method of classifying businesses in your database for aiding marketing campaign record selection.

Having the businesses manually SIC coded helps your sales team by giving them the ability to precisely target their efforts to specific business types or sectors, increasing the return of a successful mailing or telemarketing campaign. We believe our manual process for applying SIC codes ensures the best accuracy possible.

SASDATA.co.uk can SIC code records with an adeqate business description to the 2003 or 2007 editions of the Standard Industrial Classification. 

Our call centre is well equipped to deal with all manner of calls and our friendly and experienced team will provide a professional service to greet your clients.

SASDATA.co.uk can act as an overflow answering service so your clients feel that they are being dealt with personally instead of leaving a message on a lifeless answer-phone.

From short-term campaign work to overflow handling SASDATA.co.uk can increase the number of calls your business can handle without losing possible sales.

Do you wonder why your clients sometimes go to your competitors for something that you have always supplied to them?

Help stop this happening by carrying out a blind customer satisfaction survey, once a script has been approved our team will contact your clients and ask them the questions you want answering, find out what they like and don’t like about your service or product so you can build on your strengths and minimise your weaknesses. Having SASDATA.co.uk conduct your survey means that there will be a better chance of an unbiased response. Can you really afford not to know what your clients think of you?