User Support
User acceptance is essential for the smooth running of any CRM system and quality user support can accelerate the acceptance process for recently implimented systems or new employees.
S & S Data can provide a full-time, user-focused helpdesk service via telephone, email and remote connection to support your end users with a range of CRM applications and system processes. If required our support staff are available to make site visits to provide face to face support & training. Employing full time staff S & S Data is able to offer a friendly and personalised support service.
Technical Support
When it comes to IT staff their support requirements are very different to those of your general office staff. S & S Data’s technical support service is available to ensure the smooth running of your database & IT systems by assisting your in-house technicians at a level they will be confident with. This support service offers assistance via remote connection, site visits or via telephone & email. All calls are handled by our in-house technical team.
Contact us if you would like to discuss your requirements.